Sales Manager (Online Learning Platform for Engineers)

This is a remote position. We’re seeking a hands-on Sales Manager to lead our sales team, optimize processes, and scale revenue for our online learning platform targeting engineers. You’ll manage a team of sales agents, social media moderators, and customer support agents, oversee CRM automation, enforce performance KPIs, and drive customer retention. This role is critical to transforming our newly designed sales systems into measurable results. Location: Cairo, Egypt (Remote) Employment Type: Full-Time Reports To: CEO/Founder Key Responsibilities: Sales Strategy & Execution: Implement and refine the lead-to-payment workflow for Egyptian and international markets. Monitor SLAs (e.g., 15-minute WhatsApp response time, 24-hour offline payment confirmation). Design promotions/upgrade campaigns to boost conversions. Team Leadership: Manage and mentor inbound/outbound sales agents and supervisor. Conduct weekly performance reviews using GoHighLevel dashboards. Enforce bonus/penalty structures and drive accountability. CRM & Process Optimization: Own GoHighLevel CRM setup, including automations, tags, and reporting. Troubleshoot payment reconciliation (offline/online) and call tracking.…