Mental Health & Addictions Advisor

Mō tēnei tūranga | About the role The Mental Health and Addictions Advisor role is both dynamic and diverse and will see you working as a part of a collaborative 24/7 shift team, supporting a range of essential services as part of the National Telehealth Service. These services include alcohol and drugs, depression and mental health, gambling and counselling. In this role, you will provide brief emotional support, identify risk, develop support plans, and support tāngata whai ora (service users) in the moment. You will have experience supporting people experiencing mental distress and addiction challenges, and experience supporting individuals to access urgent services when required. Your practice will be trauma informed, recovery oriented, culturally safe, and grounded in values-based practice. As a 24/7 service, flexibility to work a variety of shifts is essential. We are looking for kaimahi who are available to work 0.6–1 FTE , with most shifts being overnights and early mornings , including weekends (shifts available between 10:30pm– 11:00am). This position is aiming to commence on Monday 9 November 2026 for a two week induction. Ngā haepapa matua | Key responsibilities Provid…