Claim Associate

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Claim Associate to join our growing team! The Claim Associate plays a critical role in the operational effectiveness of the Claim Department by providing administrative, technical and coordination support, ensuring accurate documentation, timely processing, and effective coordination of claim activities. This role is critical in maintaining organized workflows, supporting claim handlers, and facilitating communication with internal teams, external partners, and insureds. How You Will Contribute: Serve as primary point of contact for administrative and operational claim inquiries, resolving issues independently when appropriate. Monitor Oxford’s claim mailboxes, prioritizing, handling, and distributing mail as appropriate. Enter, review, and maintain data within the claim management system, ensuring accuracy, completeness, and adherence to internal standards and service level expectations. Prepare, review, and distribute written acknowledgements and routine claim correspondence to insureds, brokers, captive managers, …