Configuration Analyst — Utility Billing & Rating

Company Overview Gigawatt is building the AI-native software that runs America’s utilities — a modern, agentic suite spanning customer, revenue, service, and procurement operations. We are live with our first major utility customer and scaling fast. Learn more at . Job Summary Gigawatt is building the modern system of record for electric utilities — billing, revenue, customer, and operations — on an AI-forward platform. Configuration Analysts work with the utility's core team to analyze its business rules and turn them into a live, validated product — taking real tariffs, rate schedules, special contracts, and riders, decomposing them, and configuring them in the Gigawatt platform so the customer's bills come out right, to the penny. You own each unit from requirements through validated sign-off, using an AI-accelerated workflow (our configuration “flywheel”) rather than doing it by hand. This is a hands-on configuration role with real analytical depth — it is not a software-engineering role, and not a pure business-analysis role; you understand the requirements and build them into the system. You'll configure the system of record for a major utility from the ground up, with AI do…