Techops Engineer -Mid Level

TechOps Engineer - Mid Level About the Role? We're looking for a hands-on Mid-Level TechOps Engineer to join our fully remote team and help us build, automate, and maintain the infrastructure that powers contact center technology for B2B clients across the country. If you can own a CI/CD pipeline end-to-end, feel at home in a cloud console, and care about getting the details right - we want to talk. What do we do? ACD Direct , Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD’s heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity. ACD is a B2B Contact Center Technology company building and operating the infrastructure that keeps modern contact centers running at scale. Our platform is cloud-native, security-first, and built by a fully distributed team spread across the United States. We move fast, document everyth…