Customer Success Manager - Central US OR West Coast

Lancope is seeking an entrepreneurial, versatile and customer-focused individual to help cultivate relationships with our high-value customers while improving overall customer engagement, success, and retention. As Customer Success Manager you will work with Lancope ’s largest customers to deliver an exceptional onboarding experience, help customers realize the full value of Lancope ’s products and services, and ensure that they achieve success in their business outcomes and goals. If you are creative, enjoy challenges, are passionate about delighting customers and thrive in a fast-moving environment, this is the job for you. Essential Duties and Responsibilities: Function as the primary relationship manager for our highest-value customers Establish a trusted adviser relationship with our customers to ensure their overall satisfaction with our products, technologies, and services Understand and assess our customer’s business objectives to ensure deployment and adoption activities are aligned to a compelling vision and strategy for Lancope ’s products and technologies Engage with customer stakeholders to define and measure the value of Lancope ’s products and technologies Engage wi…