Director, Digital Cloud Growth

About Nexcess Nexcess provides specialty cloud solutions for organizations where performance and compliance have to coexist. We serve businesses worldwide, from agencies scaling client sites to enterprises running mission-critical operations. We've built our reputation on deep technical expertise and genuine partnership with every client we work with. Behind every environment we manage is a team of people who take the craft seriously and keep showing up when it matters. Overview The Director, Digital Cloud Growth is responsible for leading a dedicated client segment within the Digital Cloud Business Unit, operating with the accountability and ownership of a business leader. This role oversees the commercial performance, client success strategy, and operational execution for an assigned cohort of clients while leading a cross-functional pod consisting of Account Executives, Client Success Account Managers, Solutions Architects, and other subject matter experts as needed. The Director is accountable for the overall health and performance of the assigned client portfolio, including revenue growth, client retention, expansion, and Net Revenue Retention (NRR). Working closely with Prod…