Healthcare Customer Service Representative

Join a dedicated healthcare team committed to supporting patients with compassionate, reliable service and seamless assistance across multiple channels. As a customer service representative, you will be responsible for providing exceptional customer service to patients. You will be taking primarily inbound calls (outbound calling also a function of the job as needed) and assisting with refilling medications, checking on referrals, sending messages to their doctors, and confirming appointments. This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required Previous remote work from home experience a plus Quick learner and able to work independently Strong phone and verbal communication skills along with active listening Excellent attention to detail Must be 18 years of age A background check applicable with state and federal laws will be required Responsibilities Manage large amounts of inbound calls in a timely manner Assist customers with refilling their…