Telephonic Interpreters

Overview : As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome! Responsibilities : · Provide effective telephonic remote interpreting · Answer inbound calls in a timely manner · Provide superior customer service · Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality · Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices · Complete training(s) and participate in ongoing Quality Assurance monitoring Qualifications/Experience : · Full fluency in both English and the target language · Technology proficient (web-based platforms, email, Microsoft Word) · Landline, cellphone, or VoIP · An interpreting space that is quiet, secure, and free from outside noises · 2+ years of professional interpreting experience preferred · Industry …