Customer Success Specialist

Are you a tech savvy problem solver? Do you like to learn about the latest technologies and help train others to provide the best on farm customer service? Would you like to play a part in shaping the future of digital agriculture? Advanced Agrilytics is seeking a Customer Success Specialist to guide users of our TerraSIGNAL agronomy software platform to improve their farming outcomes. The successful candidate will also assist with the development of training materials and verification of various data workflows. Advanced Agrilytics is an agronomic technology and services company focused on unlocking the potential of every acre through direct-to-farm agronomic guidance, unbiased spatial research and sub-acre environment understanding, delivering on the promise of precision agriculture. How you will help us grow: Enable and support users of our TerraSIGNAL software platform to be more successful in their farming and agribusiness operations Develop documentation and training materials Develop knowledge base content for our AI-based agronomy and support systems Work with the Training Lead to deliver training to platform users Prioritize and schedule help requests; escalate requests (w…