Advanced Software Engineer - Customer Success

At Feedzai , we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year. The Customer Success Engineering team is responsible for ensuring that Feedzai solutions are successfully implemented, integrated, optimized, and supported throughout the customer lifecycle. Our mission is to build new product capabilities, but to deeply understand the product and leverage its full potential to solve complex customer problems. We work directly with enterprise customers, translating business requirements into scalable technical solutions while ensuring successful deployments, operational excellence, and long-term …