Biz Dev Specialist (Philippines)

This is a remote position. We are seeking a dedicated and customer-focused Sales Center Agent to join our team in the Philippines supporting Omni Auto Glass in San Antonio, TX. As the first point of contact for our customers, you will handle inbound inquiries, schedule appointments, provide service information, and ensure a seamless customer experience. This in-person role requires excellent salesmanship, communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. Requirements Key Responsibilities Handle Inbound Calls : Ability to persuade caller to choose Omni Glass over our many competitors. Answer customer inquiries about auto glass services (windshield repair, replacement, ADAS calibration, etc.) with professionalism and empathy. Schedule Appointments : Coordinate mobile and in-shop service appointments using our CRM software, ensuring efficient technician schedules. Provide Information : Educate customers on service options, pricing, warranties, and military discounts, maintaining transparency and trust. Customer Follow-Up : Confirm appointments, follow up on quotes, and address customer concerns to ensure satisfaction. Data Entry : Accur…