Payroll Specialist

The primary focus of the Specialist will be to support the activities for the payroll life cycle accurately and timely. You will have a key role in the support of all payroll activities in addition to providing support to the payroll team. As the Senior Specialist you will be expected to upskill and develop colleagues through training delivery and coaching to enable them to fulfill their role while performing champion responsibilities for innovation. Key responsibilities: Ability to support payroll and the payroll team from end to end according to the defined standards and client requirements including all associated payroll tasks and transactions Ability to utilize the hrX suite of tools as it relates to payroll processing and all associated activities Undertake, support and manage a Root Cause Analysis (RCA) when an issue occurs resulting in a client escalation ensuring that mitigating actions are implemented Pro-actively identify upsell opportunities and support the Change Request process when deviations from the contractually defined standard scope of service are identified. This may include, but is not limited to, estimating and implementing changes Understand standard and cl…