Process Improvement Specialist/Manager

Job Summary Newberry Group seeks a results-driven Process Improvement Manager to lead efforts that enhance operational efficiency, streamline workflows, and promote continuous improvement across our public-sector client. This role will support high-impact initiatives by identifying inefficiencies, facilitating cross-agency collaboration, and implementing best practices that align with the customer's mission . Location Remote Clearance/Certifications Ability to obtain Public Trust clearance – U.S. citizenship required Salary $85,000 annually with full benefits Key Responsibilities: Lead process improvement initiatives across programs by analyzing current-state operations, identifying gaps, and designing future-state workflows. Facilitate cross-functional collaboration with program managers, analysts, IT teams, and field staff to gather insights and co-develop practical, scalable solutions. Apply Lean, Six Sigma, and other process improvement methodologies to drive measurable improvements in efficiency, service delivery, and compliance. Develop and maintain process documentation, including standard operating procedures (SOPs), process maps, and performance dashboards. Support change…