Account Manager, TCI

THE JOB The Account Manager is responsible for the retention and development of ongoing relationships between Coface and its key clients, as well as their intermediaries in order to maximize revenue and retention of profitable clients. The Account Manager serves as a product reference and a problem solver for Coface ’s prospects/client. In this role you will handle client negotiations and come up with strategies to manage interactions with clients/prospect in a positive and professional manner. This is a remote position with candidates residing in the Eastern or Central Time Zones are preferred. Customer Relationship Management: Builds strong customer relationships through regular and proactive communication using various media and collaborative tools. Responds swiftly and appropriately to questions and concerns from clients and their intermediaries. Utilizes a consultative approach in determining the most effective coverage for a particular client need in administering pricing tools in preparation for bids. Prices quotes with commercial and risk underwriters who will structure and decided commercial terms. Communicates client needs and demands to Coface . Delivers critical data t…