Himalayas
地区限定
CX Transformation, Program Delivery Lead - VP
EXL
2026-10-04
岗位要点
EXL 正在招聘「CX Transformation, Program Delivery Lead - VP」，该岗位为远程工作，地区要求地区限定。工作性质 Full Time。经验要求 Executive。发布于 2026-10-04，来源 Himalayas。
公司
EXL
平台
Himalayas
工作性质
Full Time
经验要求
Executive
地区要求
地区限定（United States）
发布时间
2026-10-04
岗位描述
We are seeking a highly experienced Professional Services Delivery Lead to oversee the delivery of a large-scale Customer Experience (CX) Transformation Program for one of our strategic enterprise clients. As part of a partner organization, this role is accountable for leading end-to-end delivery, ensuring customer value realization, and managing full P&L and gross margin performance for the engagement. The ideal candidate brings 15+ years of delivery leadership experience with deep hands-on expertise across Conversation AI (including Sierra), CCaaS technologies (Genesys Cloud, NICE CXone, Amazon Connect, Five9, Cisco Webex CC), and Salesforce CRM integration. This role requires exceptional program management capabilities, executive engagement skills, and the ability to navigate complex multi-party delivery environments. Originally posted on Himalayas
常见问题
CX Transformation, Program Delivery Lead - VP 这个岗位支持远程办公吗？
支持远程。地区要求为地区限定：明确限定特定国家或工作权，投递前请先确认自己是否具备资格。 原帖标注地点为 United States。
EXL 的该岗位薪资是多少？
原帖未标注薪资，具体待遇需与招聘方确认。
应聘 CX Transformation, Program Delivery Lead - VP 需要什么经验或技能？
经验要求：Executive。 工作性质：Full Time。
如何投递这个远程岗位？
在「Himalayas」原帖投递，本页为聚合展示，不代收简历。岗位发布于 2026-10-04，远程岗位通常招满即止，建议尽快提交。