Himalayas
地区限定
Customer Support Rep. -Japanese Bilingual
A-STAFFING, INC.
2026-10-04
USD 50,000–90,000/年
岗位要点
A-STAFFING, INC. 正在招聘「Customer Support Rep. -Japanese Bilingual」，该岗位为远程工作，地区要求地区限定。薪资 USD 50,000–90,000/年。工作性质 Full Time。经验要求 Entry-level, Mid-level。发布于 2026-10-04，来源 Himalayas。
公司
A-STAFFING, INC.
平台
Himalayas
薪资
USD 50,000–90,000/年
工作性质
Full Time
经验要求
Entry-level, Mid-level
地区要求
地区限定（United States）
发布时间
2026-10-04
岗位描述
Job Description 1. Title of Job Customer Support Representative 2. Description of Responsibilities Responds to service related customer inquiries, trouble, and/or complaints by phone and email. Instructs network carriers to troubleshoot circuit outages and usability issues. Communicates with application service providers/resellers to respond to customer inquiries. Provides customers with remote instructions to isolate the cause of Internet connection outages. Provides customers with basic instructions on the use of the application and internet related services. Escalates trouble tickets to the engineering team once the work level of a service ticket is beyond the scope of the 1st level support. Manages ongoing service tickets and ensure the expected service levels. Sends notices for planned or unexpected service outages to customers in a timely manner. Opens appropriate tickets with the datacenter related inquiries and troubles. Creates, revises, and translates manuals, documents, and reports when needed. Regular working hours is 9am 5pm Eastern Standard Time (EST). With teamwork, covering working hours of 9 am 5 pm Pacific Standard Time (PST) from Monday to Friday (12 8 pm EST fr…
常见问题
Customer Support Rep. -Japanese Bilingual 这个岗位支持远程办公吗？
支持远程。地区要求为地区限定：明确限定特定国家或工作权，投递前请先确认自己是否具备资格。 原帖标注地点为 United States。
A-STAFFING, INC. 的该岗位薪资是多少？
原帖标注薪资为 USD 50,000–90,000/年。
应聘 Customer Support Rep. -Japanese Bilingual 需要什么经验或技能？
经验要求：Entry-level, Mid-level。 工作性质：Full Time。
如何投递这个远程岗位？
在「Himalayas」原帖投递，本页为聚合展示，不代收简历。岗位发布于 2026-10-04，远程岗位通常招满即止，建议尽快提交。