Cyber Operations Team Lead

Team Leadership and Management Lead, mentor, and develop a team of Threat Operations Analysts, ensuring high-quality output and strong technical performance. Oversee day-to-day workflow, case allocation, and SLA management. Conduct regular quality reviews of analyst findings, advisories, and attribution assessments. Support hiring, onboarding, training, and ongoing professional development of team members. Operational Oversight Ensure accuracy, consistency, and timeliness of threat and vulnerability notifications delivered to customers. Monitor operational metrics, case volumes, detection triggers, and workload distribution. Drive continuous improvement of processes, documentation, and internal playbooks. Coordinate closely with Threat Research Teams to ensure smooth integration of new detection patterns, use cases, and scanning methodologies. Technical Escalation Serve as the senior escalation point for complex exposure validation, disputed asset ownership, unusual detections, or high-impact vulnerabilities. Support Underwriting, Customer Support, and Claims with expert analysis when required. Cross-Team Collaboration Work with Threat researchers to feed back real-world findings,…