Western Region - Weekend Team - Inbound Retention Specialist - Sales - US - Remo

Summary * Please note that while this role will operate remotely, it is required that the candidate resides in the Western region of the United States. This includes candidates residing in Mountain or Pacific Time Zones.* Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Inbound Sales Retention Specialist to provide a 5-star experience to our small business advertisers! As a member of the Inbound Sales Retention team, you will be committed to supporting, consulting, and retaining our advertisers post-sale. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This position requires you to work a permanent Saturday-Wednesday schedule. On Saturday and Sunday you will work 7:00am-4:00pm PST and during the weekdays of your shift you will work 9:00am-6:00pm in your timezone. This is a full-time position. What you'll do: You will help strengthen Yelp’s revenue retention by providing exceptional and timely customer support You will be logged into an inbound phone queue for the …