Sales Development Representative

At Gradient Labs , we're building the AI customer operations platform for financial services. Founded in 2023, we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents, purpose-built for financial services, to eliminate manual work across customer support and back-office operations. Together, they give product and operations teams the visibility and control to trust every outcome. We're a team of builders from companies like Google, Braze, Klaviyo, and Zendesk. If you're excited to tackle some of the hardest problems in AI and help shape the future of customer operations, we'd love to hear from you. 🎯 How you’ll make an impact As a Sales Development Representative, you'll play a critical role in driving our expansion across the US. You'll own the top of our sales funnel, engaging with prospects across the financial services sector and helping them understand the value of our AI agent through creative, well-researched, and highly personalised outreach. Pipeline generation: own the top of the funnel and turn cold accounts into qualified meetings for our Enterprise AEs. This is the core of the role, and you'll take the grind head on. Str…