Manager, Monitoring & Site Management (Canada)

Responsible to plan, manage, organize, evaluate and/or report on the day delivery of the Clinical Monitoring unit (Clinical Operations Leads). Role includes policy and process development and improvement, product quality, site and compliance monitoring, staff resource planning, and staff and contractor performance management. Provide support, expertise and represent project and clinical monitoring teams with sponsors/researchers throughout the project life cycle. Ensure all team members, including third party providers, deliver high quality, timely service and maintain service delivery processes in accordance with corporate and industry best practices and that meet all regulatory requirements and guidelines. Project Planning Working in conjunction with clinical monitoring and project leadership team members, identify, develop, plan for, monitor, approve and/or report on project specific processes and services related to site selection, clinical monitoring, ICH-GCP compliance issue resolution, and global project harmonization including SOP and QS document maintenance, periodic site visits and collaborating with IT support to meet sponsor requirements on a timely basis. Customer Ser…