Collections Specialist / Remote

Position : Collections Agent Location: Remote At Whizz , our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed. As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth. Responsibilities: Monitor and track overdue accounts, using established protocols to secure timely payments. Maintain accurate and up-to-date records of delinquent accounts, incl. payment arrangements, communications and invoices. Provide exceptional customer service to balance high customer satisfaction with effective collections efforts. Collaborate with other departments to resolve customer issues and disputes efficiently. Prepare and provide regular reports on debt collection activities and progress. Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities. Requirements 1+ years of experience in Collections Fluent in English (at least C1 level), knowledge of additional language French/Arabic/Spanish - advantage. Prof…