Director, Member Success

Our Vision: NationSwell is a one-of-a-kind executive membership community and advisory firm for mission-driven leaders and their organizations. Our Institutional Membership (IM) is an invitation-only program for leading companies, philanthropies, and investment firms. It is designed to help leaders advance their work in social impact, sustainability, philanthropy, and purpose-driven culture. The NationSwell Studio works with leaders in the impact space to create transformative social impact strategies, provide in-depth research and insights, engage key audiences, and more. The Opportunity: Directors of Member Success own service delivery across a portfolio of key Institutional Member accounts, serving as thought partners to help members advance their work and ensure their NationSwell experience is meaningful, empowering, and nourishing. In this role, you will work directly with senior leaders from the world’s most influential organizations, co-own end-to-end renewal strategy alongside your Executive Sponsor, and design and document expansion plays for priority accounts each quarter. You will build deep relationships across the organizations in your portfolio and help model NationS…