Himalayas
地区限定
AVP, Medicare Inbound Contacts
Humana
2026-10-08
USD 168,000–231,000/年
岗位要点
Humana 正在招聘「AVP, Medicare Inbound Contacts」，该岗位为远程工作，地区要求地区限定。薪资 USD 168,000–231,000/年。工作性质 Full Time。经验要求 Director。发布于 2026-10-08，来源 Himalayas。
公司
Humana
平台
Himalayas
薪资
USD 168,000–231,000/年
工作性质
Full Time
经验要求
Director
地区要求
地区限定（United States）
发布时间
2026-10-08
岗位描述
Become a part of our caring community The Associate Vice President (AVP), Medicare Inbound Contact Operations is responsible for the strategic and operational leadership of one of Humana 's largest and most complex contact center portfolios. The role leads an integrated service organization composed of internal associates and more than 12,000 associates employed by business partner organizations across a geographically dispersed delivery footprint. This position supports Individual Medicare, Group Medicare, Disenrollment, Member Solutions, chat, and related member service functions across assisted and digital channels. The AVP defines service excellence for the Medicare inbound portfolio and establishes the strategy, operating roadmap, and performance disciplines required to deliver a simpler, more consistent member experience. This leader is accountable for balanced outcomes across Stars and call quality, NPS and customer experience, growth and retention, productivity and cost transformation, regulatory compliance, associate engagement, and digital and automation advancement. Operating in a highly matrixed environment, the AVP partners across Customer Contact Center leadership, D…
常见问题
AVP, Medicare Inbound Contacts 这个岗位支持远程办公吗？
支持远程。地区要求为地区限定：明确限定特定国家或工作权，投递前请先确认自己是否具备资格。 原帖标注地点为 United States。
Humana 的该岗位薪资是多少？
原帖标注薪资为 USD 168,000–231,000/年。
应聘 AVP, Medicare Inbound Contacts 需要什么经验或技能？
经验要求：Director。 工作性质：Full Time。
如何投递这个远程岗位？
在「Himalayas」原帖投递，本页为聚合展示，不代收简历。岗位发布于 2026-10-08，远程岗位通常招满即止，建议尽快提交。