IT Client Relationship Manager - 18 month term

At VC3 , we don’t just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious | Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: You will be the primary point of contact, partnering closely with clients and internal teams to identify opportunities for solving business problems via standards alignment, expectation setting and implementation. You will work directly with the client team and VC3 technical teams to ensure smooth and successful delivery of technical services. You will manage day-to-day requests such as escalations, client meetings, and document preparation. You will ensure high client satisfaction by keeping informed on technology upgrade cycles, project schedules and future client needs. What you will be …